Play responsibly, enjoy safely
At f99bd, we believe enjoyable gaming is only possible when it is played in a controlled and mindful way — your safety is our first priority.
What responsible gaming is and why it matters
Online gaming and betting can be a form of entertainment — much like watching a cricket match or playing a mobile game. But it only stays healthy entertainment when you play mindfully, within a set amount of time and money.
At f99bd, we want every user to make decisions with their own and their family's wellbeing in mind. Responsible gaming is not just about winning or losing — it means enjoying things in the right measure and knowing where to turn for help when needed.
Our platform has a number of safety tools to help you stay in control. On this page you can learn in detail about those tools, warning signs, and how to get support.
Please note: playing at f99bd is available only to individuals aged 21 or older. Minors opening an account or participating in any game is strictly prohibited.
Our safety tools
f99bd provides multiple tools to help you manage your own gaming.
Set a deposit limit
You can set a limit on how much money you deposit each day, each week, or each month. Once that limit is set, it cannot be exceeded. This is the most effective way to manage your budget.
Budget controlSession time limit
Playing for too long in one go can be tiring and harmful. Our session timer reminds you to take a break after a set period. Build a balanced schedule for yourself and play accordingly.
Time managementTime-out
If you feel you need a break for a few days, you can temporarily suspend your account for anywhere from 24 hours to 30 days. During this time you will not be able to log in and no bets will be accepted.
Temporary breakSelf-exclusion
If you feel you need to stop gaming entirely, apply for self-exclusion. Contact the support team and your account will be closed on a long-term or permanent basis.
Permanent breakLoss limit
Once you have lost a set amount, your account will automatically stop accepting new bets for a specified period. This is a strong safeguard against sudden large losses.
Loss controlAge verification
Age is verified at the time of registration on f99bd. We are committed to protecting minors. Please be mindful that no child or teenager in your family is able to access this platform.
21+ protectionWarning signs of problem gaming
Watch yourself or a loved one for the signs below. If you notice any of them, seek help right away.
If you notice even one of the signs below in yourself, contact our support team without delay. Asking for help takes courage.
- You are spending more money on gaming than your budget allows and placing bets repeatedly to try to recover losses.
- You want to stop playing but cannot, or you find it hard to make yourself stop.
- You are hiding your gaming from family or friends, or lying about it.
- Your livelihood, studies, or relationships are suffering, yet you continue to play.
- You are borrowing money to play or using funds meant for essential expenses.
- When you are not playing, you feel restless, irritable, or stressed.
- You think about gaming excessively and cannot focus on other tasks.
Five habits for safe gaming
Follow these simple habits and gaming will always stay enjoyable.
Set a budget and stick to it firmly
Decide before you play how much you will spend that month or week. If you lose that amount, stop playing — trying to recover losses only makes things worse. f99bd's deposit limit tool can do this automatically for you.
Keep to a time limit
Decide how long you will play each day or each session, and log out when that time is up. Playing for too long at a stretch reduces concentration and weakens judgment.
Do not bet on impulse
Do not start playing when you are frustrated, upset, or under stress. Decisions made in that state are not sound, and the risk of large losses increases. Rest first, then make decisions with a clear head.
Be honest with family and friends
Rather than keeping gaming secret, talk openly with the people close to you. If someone expresses concern about your gaming, listen to them seriously — it is often easier to see a situation clearly from the outside.
Treat gaming as entertainment, not a source of income
Online gaming is a form of entertainment — not a reliable source of income. There is no guarantee of winning. Only put in what you can afford to lose without hardship.
Get in touch for help
If you feel gaming is getting out of control, the f99bd support team is by your side — 24 hours a day, 7 days a week.
24/7 Live Chat
At any time, for any issue, chat with us in Bengali on live chat. Support agents will listen to your problem directly and help you take the necessary steps.
Contact by email
For any responsible gaming request — deposit limit, self-exclusion, or account suspension — contact us directly by email: [email protected]
In Bengali and English
Full support at f99bd is available in Bengali. You can communicate however you are most comfortable — there is no language barrier.
How to request self-exclusion
To self-exclude, contact us via live chat or email [email protected] and mention "self-exclusion request". Our team will process your account as quickly as possible. While self-exclusion is active, you will no longer be able to log in or place bets.
Play safely,
enjoy with f99bd
If you need help ensuring responsible gaming, our support team is always ready. Or explore our world of games.
Responsible gaming FAQ
Answers to common questions are provided below.