f99bd's Privacy Policy
The security of your personal information is our highest priority. Learn how we collect, use, and protect your data.
This Privacy Policy ("Policy") applies to all users of the f99bd platform. By using f99bd's website, services, or any of our products, you agree to the terms of this Policy. We take your privacy seriously and handle your personal information with the utmost care.
This Policy has been prepared with Bangladeshi users in mind and describes what information f99bd collects, why it collects it, how it is stored, and what your rights are. For any questions, please contact our support team.
Information We Collect
When you create an account on f99bd, use our services, or contact us, you provide certain information. We only collect information that is necessary to deliver our services.
1.1 Information You Provide Directly
- Your full name and date of birth (for age verification — services are available to users aged 21 and above only)
- Email address and contact details
- Payment information: transaction records via bKash, Nagad, Rocket, Upay, or bank transfer
- National ID or passport details for identity verification (as part of the KYC process)
- Information provided via support chat or email
1.2 Automatically Collected Information
When you visit the f99bd platform, our systems automatically collect certain technical information. This data is used to improve your service experience and ensure security.
- IP address and device identifier
- Browser type, operating system, and screen resolution
- Pages visited, clicks, and time spent on the platform
- Cookie and session data (see Section 7 for details)
- Referral URL — the source through which you arrived at the platform
1.3 Information Received from Third Parties
In some cases, we may receive necessary information from payment processors or identity verification services. This information is used solely for fraud prevention and account security.
How Your Information Is Used
Information collected by f99bd is used for the purposes listed below. We never sell your information or share it with unrelated third parties.
- Account Management: To create, verify, and keep your account secure.
- Payment Processing: To complete deposit and withdrawal transactions safely.
- Service Improvement: To identify platform issues and enhance the user experience.
- Customer Support: To resolve your questions and complaints — via live chat and email.
- Security: To prevent fraud, money laundering, and unauthorized access.
- Legal Compliance: To comply with applicable laws and regulations.
- Promotional Communications: To inform you about bonuses and promotions, if you have given your consent.
Data Storage and Security Measures
We use industry-leading technical and administrative measures to protect your information on f99bd. As a secure and reliable platform, we continually update our security framework.
3.1 Technical Security
- SSL (Secure Sockets Layer) encryption — all data transfers are encrypted
- Firewall and intrusion detection systems
- Encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
- Two-Factor Authentication (2FA) support
3.2 Administrative Security
- Strict access controls — only authorized staff can access your information
- Regular privacy and security training for staff
- A rapid response plan in the event of a data breach
3.3 Retention Period
Your information is retained for as long as your account is active or as required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period — as required for financial records and legal purposes.
Sharing Information with Third Parties
f99bd never sells your personal information. However, in certain specific circumstances, it may be necessary to share information with trusted third parties.
- Payment Processors: Transaction information required to process bKash, Nagad, Rocket, Upay, and bank transfers is shared with the relevant payment service providers.
- Identity Verification Services: Minimal information is shared with authorized verification providers to complete the KYC (Know Your Customer) process.
- IT Service Providers: For hosting, cloud services, and technical support — these providers are contractually bound to uphold our privacy standards.
- Legal Authorities: Information may be provided upon valid instruction from law enforcement agencies or courts in Bangladesh.
- Fraud Prevention Services: With specialized service providers for account security and financial fraud prevention.
Special Protection for Payment Information
Financial information is the most sensitive of all. For transactions via bKash, Nagad, Rocket, Upay, and bank transfer on the f99bd platform, we apply additional layers of protection.
- All payment information is transmitted via SSL encryption
- Full bank account numbers or mobile banking PINs are never stored
- Records of all deposit and withdrawal transactions are kept and can be verified from your account
- In the case of suspicious transactions, an account verification process is automatically triggered
- The minimum deposit is ৳100 and the minimum withdrawal is ৳1,000 — these limits also help control fraud
Your Rights
As a user of the f99bd platform, you have the following rights over your own information. To exercise these rights, please contact our support team.
6.1 Right to Access Your Information
You can find out at any time what information we hold about you. Upon request, we will provide a copy of the information we have collected.
6.2 Right to Correct Your Information
If any of your information is incorrect, you may request that it be corrected. We will make the correction as quickly as possible.
6.3 Right to Delete Your Information
In certain circumstances, you may request the deletion of your information. However, it may not be possible to delete all information in cases of legal obligations or ongoing disputes.
6.4 Right to Opt Out of Promotional Communications
If you no longer wish to receive promotional emails or messages from f99bd, you may withdraw your consent at any time. This will not affect the services on your account.
6.5 Right to Lodge a Complaint
If you believe your privacy rights have been violated, please notify our support team. We will review your complaint carefully and work to resolve it.
Cookies and Tracking Technologies
The f99bd platform uses cookies and similar technologies that improve your browsing experience and help the platform function correctly.
7.1 Types of Cookies
- Essential Cookies: For managing login sessions, security verification, and core platform functions. The platform cannot work properly without these cookies.
- Functional Cookies: To remember your preferences and settings — such as your language selection.
- Analytical Cookies: To analyze platform usage and improve our services. This data is aggregated and anonymous.
7.2 Cookie Controls
You can disable or delete cookies in your browser settings. However, disabling essential cookies may cause some parts of the platform to not work correctly.
Protection of Minors' Information
f99bd's services are available to users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We take age verification steps during account registration. If we find evidence that information from a minor has been collected, we will immediately delete that information and close the relevant account.
Data Transfers and Boundaries
f99bd's server and service infrastructure may operate across various regions. Even if your information is transferred outside Bangladesh, we ensure it remains protected to the same standards described in this Privacy Policy.
For international data transfers, we put in place appropriate contractual arrangements and technical safeguards. Third-party servers are also required to maintain data protection standards as a condition of use.
Policy Changes and Updates
f99bd may modify or update this Privacy Policy from time to time. This Policy may be revised due to service improvements, legal changes, or technical upgrades.
For significant changes, we will notify you via a platform notification or email. Continued use of the platform after such changes means you have accepted the updated Policy. We recommend visiting this page regularly to stay informed about the latest Policy.
Contact Us
For any questions, comments, or complaints about this Privacy Policy, please contact the f99bd support team. We provide assistance in both Bengali and English.
Live Chat
Get instant support 24/7
Play Safely on f99bd
Enjoy the best online casino and sports betting with your information kept secure.
Log In